Stakeholder Engagement
Building Strong Relationships
At MPC, our approach to stakeholder engagement is guided by our commitment to creating shared value with our many stakeholders including the communities where we operate. Building strong relationships and maintaining open dialogue within communities allows us to maximize our positive impacts.
Our engagement programs promote regular communications with our local stakeholders, assess outcomes and provide opportunities for stakeholders to share their concerns.
Our Stakeholders
Our People
As we are distinguished by our engaged and talented teams, we work to:
- Attract, retain and engage top talent
- Protect health and safety
- Foster a culture where our people
can develop and grow - Support employee engagement with communities
How We Engage
- Code of Business Conduct
- Integrity Helpline
- CEO communications
- Regular employee communications
- Performance management
- Safety meetings
- Training and career development
- Employee networks
- Wellness programs
- Employee experience surveys
Communities
As an active member of the communities where we live and operate, we work to:
- Invest and engage while considering community needs and business objectives
- Seek to provide opportunities to underserved and disadvantaged community members
- Improve technical skills, as well as life skills for community members, to increase the overall wellness, livelihood and prosperity of the communities where we live and work
How We Engage
- Websites, news and social media
- Company and employee contributions, company match programs and company-led fundraisers
- Community engagement and board representation
- Employment Fairs
- Landowner events
- Focus groups
- Community surveys
- Facility tours
- Community hotlines
- Community Advisory Panels and Councils
- Facilitation of community events
- Sponsorships
Business Partners
As a valued business partner, we work to:
- Promote mutual understanding of principles and interests with partners and suppliers
- Collaborate on solutions that promote increased value for our partners and the business
How We Engage
- Supplier Code of Conduct
- Business partner reviews
- Sourcing process
- Contract management
- Supplier diversity program
- Supplier audits
- Supplier recognition awards
- Strategic partnership management
Shareholders
As we keep shareholder value at the forefront of our efforts, we work to:
- Create long term, sustained value
- Diversify earnings portfolio; highly attractive and value-added growth opportunities
- Strengthen business, improve productivity and increase profitability
How We Engage
- Investor presentations and conferences
- Engagement with analysts and portfolio managers
- Engagement with investor stewardship teams
- Annual Shareholder Meeting
- SEC filings
- Press releases
Customers
As the provider of choice for our customers, we work to:
- Deliver superior service and products throughout our integrated business
- Provide a safe and convenient consumer experience
How We Engage
- Global, regional and local industry events, forums and conferences
- Company events and meetings
- Working groups to advance best practices
Government
As a trusted and credible voice with government, we work to:
- Advocate for sound public policies
- Collaborate to find solutions to issues of mutual interest
- Educate on our industry
How We Engage
- Advocacy
- Policy development
- Industry and trade association representation
- Regulatory and permitting compliance
- Regulatory audits
- Collaboration on community investment projects
- Facility tours
Our Approach
We are focused on understanding our stakeholders’ goals, perspectives, and concerns, and incorporating stakeholder feedback into our business strategies. We will continue to evolve and expand our approach to stakeholder engagement to meet the changing needs of our company and our stakeholders.
Stakeholder engagement plans are in place for 100% of our refineries and owned and operated renewable fuels facilities.
Engagement plans are carefully crafted roadmaps that guide intentional engagement with stakeholders tailored to meet the needs of the communities we serve. We regularly evaluate key stakeholders and local issues through ongoing dialogue, surveys and other feedback mechanisms to keep our strategies relevant.
Active Engagement
Our community hotlines are available 24 hours a day, seven days a week so that neighbors of our facilities and landowners of our pipeline rights of way can contact us to ask questions and report concerns.
Community Advisory Panels (CAPs) are made up of community representatives from various backgrounds and are established at all our major refining assets. CAP meetings provide forums for members to learn more about MPC and our operational and community initiatives and projects, as well as to ask us questions, raise concerns or share opportunities.
Respecting Indigenous Cultures
MPC is committed to engaging, communicating and partnering with tribal nations and communities where we operate. We recognize that each tribe has its own unique culture, government, language and customs, and we deeply value and welcome their valuable perspectives. By working together, we aim to create opportunities for shared value.
Education and training for our own team members is an important part of the support our Tribal Affairs Working Group provides. We want to be sure that our employees who are engaging in these communities have an understanding of tribal history and governance, cultural dynamics, and styles of communication, and an awareness of the nature and history of our business relationships and community investment partnerships.
We actively seek Indigenous perspectives on safety and the preservation of cultural and environmental resources to inform our planning and execution of projects and operational activities. MPC’s Tribal Stakeholder Engagement plans guide our interaction with tribes near our operational facilities and communities with strong cultural ties. Click here for more information on how we engage with tribal communities and click here to view a map of the indigenous communities we engage with.
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