Our Responsibility

As part of the nation’s critical infrastructure, our priority at Marathon Petroleum is to protect our employees, contractors and the communities we serve while fulfilling our responsibility to provide the essential fuels and other products that keep the country running. We support local communities, especially those providing healthcare services, by matching essential supplies to what they need and can handle, at the right time.

Pandemic Response Plan

Marathon Petroleum has had a pandemic response plan in place for many years. Since January, as the COVID-19 outbreak has spread, we have reviewed and updated our plan, guided by global health experts including the Centers for Disease Control and Prevention, the World Health Organization, local health authorities, and state and federal governments. Company policies have been updated to reflect the changing work environment and to accommodate the needs of our employees.

In the early stages of the pandemic, Marathon Petroleum reduced its facility staffing to only essential personnel and implemented remote working programs, wherever feasible, to reduce the probability of spreading the virus. We implemented business-continuity plans to accommodate staffing needs and worked with critical suppliers to ensure ongoing support in the event of illness-related disruptions.

Back to Workplace Plan

More recently, Marathon Petroleum has initiated a three-phase Back to Workplace Plan (BTW) designed to return all employees to the workplace in an orderly and safe manner over several weeks.  Up to 50% of employees at the Findlay and San Antonio offices will return from teleworking by mid-September. Staff at other operating components and business units will return to their workplaces on a schedule determined by business needs and subject to local conditions related to the COVID-19 pandemic.

We will continue to maintain safe operations at all our facilities and offices, with a range of protective and preventive measures in place. In addition to promoting proven personal hygiene practices to employees – frequent hand-washing, covering coughs and sneezes – other measures include social distancing, protective face coverings and enhanced PPE, restrictions on visitors at our facilities, targeted travel restrictions, self-quarantine guidelines, additional cleaning and sanitization protocols.

Employee communication

We continue to communicate frequently with all employees regarding the risks of COVID-19 and their responsibility to protect themselves and others. We have also established an internal website with a variety of resources for employees to access the most up-to-date and reliable information. A dedicated Threat Assessment Group monitors the latest developments and adjusts our response to the situation daily, as events warrant.

Community support

Starting the week of March 23, Marathon Petroleum deployed its entire stock of personal protective equipment (PPE) to hospitals, healthcare organizations and its own facilities across the country. Over 570,000 N95 respirator masks have been delivered to 46 hospitals and healthcare organizations in 20 states. 

The Marathon Petroleum Foundation has also donated $1 million to the American Red Cross to help fund the relief organization’s response to the COVID-19 pandemic, including providing food and shelter to those affected by the economic impact of the pandemic, while implementing protocols to ensure the safety of employees, volunteers, and the clients they serve.

Learn more

For further information, investors can contact Investor Relations at (419) 421-2071 or Those with questions about Marathon brand stations can contact, 866-462-7284 (toll free). Media and other interested parties can contact Jamal Kheiry at or 419-421-3312.


We recognize that healthcare organizations and hospitals still need supplies of personal protective equipment (PPE). At this time, however, we have distributed and allocated our entire stock of PPE either to hospitals and healthcare organizations, or to our own facilities to protect our employees engaged in essential work on site. Currently, we do not anticipate that we will be able to procure additional supplies.

We are, however, continuing to track all PPE requests in case further supplies do become available and we are able to fulfill requests. Please register your request at this link.

Please note that we will send an automatic reply that we have received your request. This receipt does NOT imply or guarantee that we will be able to fulfill the request.

We greatly appreciate the efforts of all who are providing essential services to our communities during this difficult time.